Site Guidelines

1. General Conduct

  • Users must ensure all reviews and ratings are honest, unbiased, and based on genuine experiences.
  • No fake reviews, spam, or incentivized reviews (e.g., paid or bartered reviews) are allowed.
  • Hate speech, abusive language, or personal attacks are strictly prohibited.

2. Review & Rating Policy

  • Reviews must be specific, constructive, and relevant to the business, product, or service being reviewed.
  • Ratings should be based on actual usage or interaction with the service/product.
  • Multiple reviews by the same user for the same entity are discouraged unless there is a significant update.
  • Anonymous reviews may be restricted or subject to verification.
  • Users must not engage in review bombing (flooding with negative reviews for non-genuine reasons).

3. Prohibited Content

  • False or misleading information.
  • Defamatory, offensive, or obscene content.
  • Reviews that contain confidential or personal information (e.g., phone numbers, addresses).
  • Political, religious, or unrelated content.

4. Moderation & Content Removal

  • The website reserves the right to edit, remove, or flag reviews violating guidelines.
  • Automated and manual moderation techniques will be used to detect fraudulent or manipulated reviews.
  • Businesses and individuals can report suspicious or inappropriate reviews for review.

5. User Verification & Privacy

  • Users may be required to verify their identity (e.g., email or phone authentication) to prevent spam.
  • Personal data will be protected in compliance with Indiaโ€™s IT Rules, 2021 and Personal Data Protection Act (if applicable).

6. Legal Compliance

The website will comply with Indian laws, including:

  • IT Act, 2000 (Regulations on online platforms)
  • Consumer Protection (E-Commerce) Rules, 2020 (Fair review practices)
  • Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (Content moderation and takedown compliance)
  • Any future Data Protection and Privacy laws in India.

7. Consequences of Violations

Users violating the guidelines may face:

  • Warning or content removal.
  • Temporary or permanent account suspension.
  • Legal action in case of severe violations.